FREE SHIPPING ON ALL AUSTRALIAN ORDERS. FLAT RATE INTERNATIONAL SHIPPING

Customer Care | Shipping within Australia

  • We currently offer FREE SHIPPING to anywhere in Australia.
  • All orders are shipped via Auspost Standard Post.
  • Auspost Regular Post usually takes 2 – 5 days to deliver depending on your location.
  • We also offer the option of Auspost Express Post which is estimated next business day delivery and includes online tracking for the low flat rate of $10 AUD.
  • Recommended to provide a work address (including business name), to ensure someone is there to receive the parcel. If no one is there to receive parcel, a delivery card is left at the door and the parcel is taken to your nearest post office for you to collect. JUDE will not be held responsible for any theft of parcels.
  • Should you require a different mode of delivery from what we offer (eg. Auspost Express or Auspost Registered Post), please note this in your comments or notify us via email at info@designbyjude.com
  • We post our products within 24 hours if they are ready to ship, and made to order items may take up to 2 weeks to post, see individual product descriptions for details.

Worldwide Shipping

  • We currently use Australia Post - Express Post International for a low flat rate of $40 AUD.
  • This postage method includes online parcel tracking and signature on delivery, making it a safe and efficient postage method.
  • Transit time for all international orders is estimated at 4 business days allowing for time to pack your order depending on your location.
  • Please note that these charges are for parcels up to 1 kg. If you are considering placing a large order which may exceed this weight, please contact us and advise your order and region so that we can calculate freight charges.
  • You may have to pay additional taxes or import duties depending on your country. JUDE is not liable for any additional taxes or duties incurred by your country.
  • If you require a faster shipping option (Australia Post - Courier Post International), please contact us at info@designbyjude.com prior to placing your order. Extra charges do apply.
  • Recommended to provide a work address (including business name), to ensure someone is there to receive the parcel. If no one is there to sign for the parcel, a delivery card is left at the door and the parcel is taken to your nearest post office for you to collect. JUDE will not be held responsible for any theft of parcels.
  • We post our handmade product within 24 hours if they are ready to ship, and made to order items may take up to 2 weeks to post, see individual product descriptions for details.